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TUG Connects 2012

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8:00am

NAPCG (A+) SIG Meeting Salons R & S Enspire SIG Meeting Bluebonnet FACTS SIG Meeting Salons 3 & 4 SHIMS SIG Meeting Verbena AIM SIG Meeting Alyssum BMUG SIG Meeting Periwinkle Carrier SIG Meeting Larkspur CIO Council Meeting (invitation only please) Sunday House EUG SIG Meeting Salons P & Q Fluid Power SIG Meeting Magnolia Toro/Stihl SIG Meeting Peony

1:00pm

SX.e General SIG Session - Infor presentation Salon J

2:15pm

SX.e General SIG Breakout - Customer Notifications Roundtable Salons N & O SX.e General SIG Breakout - MaxRecall Users Meeting Magnolia SX.e General SIG Breakout - PHAC Users Meeting Periwinkle

3:45pm

SX.e General SIG Breakout - Showrooms Roundtable Larkspur SX.e General SIG Breakout - Value Added Services Roundtable Salons N & O

8:00am

(401) What's new in A+ (version 8.xx) (One session only) Alyssum (105) Infor10 ION Overview (First of two sessions) Salons P & Q (108) Infor Business Intelligence (One session only) Magnolia (115a) PCI Compliance and Current Issues for Infor Distribution Customers (One session only) Peony (121) Workspace Introduction (One session only) Freesia (701) OS & SQL Options Roundtable (One session only) Bluebonnet (201) Being a “Distributor of Choice” - Offering Stellar Customer Service while Driving Down your Cost to Serve (One session only) Salon 3 (501) Distribution Express (FACTS) Road Map (1st of 2 sessions) Azalea (301) SX.e Product Roadmap (First of three sessions) Salons N & O

9:45am

(403) A+ PCI Compliance (One session only) Alyssum (110) SalesForce.com Overview and CRM Roadmap (One session only) Salon S (114) MAXIMIZE the return on your 10 Distribution ERP Investment with Infor EPAK (First of two sessions) Sunday House (124) Distributor Managed Inventory Panel Discussion (One session only) Periwinkle (142) Advanced Excel (First of two sessions) Salon 4 (203) Inovation, the Secret to Business Longevity (One session only) Magnolia (504) Metrics Every Distributor Should Track (One session only) Azalea

2:45pm

(808) Alternative 'Best of Breed' Solutions Integrated with SX.enterprise (First of two sessions) Salon P (809a) How to better manage and measure your delivery performance with Order Delivery Tracking (One session only) Azalea (810) Phocas: Business Intelligence and simple CRM for Infor users (First of two sessions) Salon Q (811) OverDrive Solutions: Making it easy for your Inventory, Sales and Finance teams to do 'great work'. (First of two sessions) Dogwood (812) Tridex Systems (First of two sessions) Begonia (813) 3 Ways to Protect your Company from Data Loss (First of two sessions) Alyssum (814a) Configuration & Channel Sales with Infor10 Enterprise Business-SX.e (One session only) Salon S (815) B2B eCommerce is alive and growing! What factors affect success and failure? (First of two sessions) Larkspur (816) Unilink: Universal EDI Solutions (First of two sessions) Peony (817) The Case for Outsourced Billing (One session only) Magnolia (818) MITS Distributor Analytics and MITS Report (First of two sessions) Salon R (819) Achieving Transformational Distribution Center Results with Vocollect Voice (First of two sessions) Freesia (820) Strategic Pricing in a Rebound Economy: Best Practices Panel (First of two sessions) Indian Paintbrush (821) So many CRM choices…Why Tour de Force CRM? (One session only) Periwinkle (822) WebPresented: Get essential CRM and Business Intelligence functionality for Infor customers - quickly and affordably (One session only!) Sunday House (823) Optimizing Storefront Search & Navigation (First of two sessions) Verbena

4:15pm

(101) Using Technology to Help Build a Solid Foundation – Accuracy, Consistency and Efficiency (Mini-Keynote) Salon G (102) Customer Profitability Analysis: Cost to Serve (Mini-Keynote) Salon H (103) Emerging Trends in Technology: Staying Ahead of Your Competition (Mini-Keynote) Salon I

8:00am

(105) Infor10 ION Overview (Second of two sessions) Freesia (109) How to get started with Infor CRM Business (One session only) Salon S (115b) Infor Supported Payment Processing and Roadmap (One session only) Bottlebrush (120) Strategic Ecommerce: Build Your Competitive Advantage (One session only) Salon P (122) Workspace and Social Media for Business Roundtable (One session only) Periwinkle (139) Over My Dead Body! The Battle of the Generations (One session only) Salon 4 (703) Enspire Roadmap and Transition Options (One session only) Bluebonnet (202) The Future of Inventory & Supply Chain Management (One session only) Salon 3 (321) Progress Roadmap (One session only) Alyssum

9:45am

(111) Getting Started with Inforce Everywhere (One session only) Salon 4 (137) Virtualization: Saving Your Company Money (One session only) Freesia (209) Lean VIP: The People - Finding and Retaining Talent (One session only) Alyssum (212) International Business Considerations: a Panel Discussion (One session only) Periwinkle (505) Customer Profitability (One session only) Dogwood (507) New Inventory Control Module (v 7.8) (One session only) Azalea (608) Storefront Show and Tell Roundtable (One session only) Begonia (301) SX.e Product Roadmap (Second of three sessions) Salons N & O (329) Thinking about going to TWL? (One session only) Indian Paintbrush

2:45pm

(808) Alternative 'Best of Breed' Solutions Integrated with SX.enterprise (Second of two sessions) Salon P (809b) Mobile WorkFoce Scheduling and Management with DQ Technologies TrackForce (One session only) Azalea (810) Phocas: Business Intelligence and simple CRM for Infor users (Second of two sessions) Salon Q (811) OverDrive Solutions: Making it easy for your Inventory, Sales and Finance teams to do 'great work'. (Second of two sessions) Dogwood (812) Tridex Systems (Second of two sessions) Begonia (813) 3 Ways to Protect your Company from Data Loss (Second of two sessions) Alyssum (814b) Case Study: Wausau Supply-How we leverage Configuration with Infor10 Enterprise Business-SX.e (One session only) Salon S (815) B2B eCommerce is alive and growing! What factors affect success and failure? (Second of two sessions) Bottlebrush (816) Unilink: Universal EDI Solutions (Second of two sessions) Peony (818) MITS Distributor Analytics and MITS Report (Second of two sessions) Salon R (819) Achieving Transformational Distribution Center Results with Vocollect Voice (Second of two sessions) Freesia (820) Strategic Pricing in a Rebound Economy: Best Practices Panel (Second of two sessions) Indian Paintbrush (821) Mobile CRM for the Distribution Sales Professional (One session only) Periwinkle (823) Optimizing Storefront Search & Navigation (Second of two sessions) Verbena

4:15pm

(408) Storefront for A+ Roundtable (One session only) Salon A (410) Infor Dashboard & Analytics (One session only) Salon B (112) Infor Xtreme Support (One session only) Salon 3 (113) Infor Financial Reporting (One session only) Freesia (127) Distribution Mobile Apps (One session only) Salons C & D (136) Business Continuity Planning / Disaster Recovery (One session only) Salon S (211) Building Value: Driving Wholesaler Returns Through Strategic and Tactical Investment (One session only) Bottlebrush (312) A Distributor's Operational Playbook (One session only) Alyssum (335) CRM Views (One session only) Indian Paintbrush

8:00am

(205) Infor10 ION: high level overview, how it will benefit companies (One session only) Salon S (210) Leading the Change: Lean Leadership Requirements (One session only) Salon 4 (501) Distribution Express (FACTS) Road Map (2nd of 2 sessions) Sunday House (511) Vendor Management & Scorecards (One session only) Alyssum

10:15am

(129b) Infor takes eCommerce in Motion (One session only) Freesia (138) Employee Training Best Practices (One session only) Salon N (141) Strategic Pricing Workshop (One session only) Salon O (207) Strategic Pricing for Distributors (One session only) Salon 4 (512) Role of Inside Sales (One session only) Alyssum (317) SX.e browser UI (One session only) Salons C & D

2:45pm

(407) Infor Workspace / ION / A+ GUI (One session only) Salon A (417) Bring your Questions (One session only) Salon B (135) Cloud Computing for your Company (One session only) Salons E & F (143) Negotiation Tips and Tricks (One session only) Salon O (204) Data to Wisdom; getting value from all of the data stuck in our computer systems (One session only) Salon N (515) Managing For a Disaster (One session only) Alyssum (609) Business Processes Roundtable (One session only) Salon 3 (318) Infor Supported Payment Processing and Roadmap (One session only) Salon S

4:15pm

(415) A+ Q&A and Conference Wrap Up (One session only) Salon B (114) MAXIMIZE the return on your 10 Distribution ERP Investment with Infor EPAK (Second of two sessions) Salon N (134) There's an App for That. 20 Apps to Make You More Productive (One session only) Salons C & D (142) Advanced Excel (Second of two sessions) Salon P (144) Building the Perfect Margarita (One session only) Sunday HouseLIMITED (208) Single Point of Contact Service (SPOCS) (One session only) Salon 4 (516) FACTS Wrap-up Session (One session only) Alyssum (301) SX.e Product Roadmap (Third of three sessions) Salon O

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