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TUG Connects 2012

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8:00am

Channel Partner meeting (invitation only) Sunflower

7:00pm

NAPCG (A+ / Infor10 Business i users) Meet and Greet Crooked Branch (Lower Lobby Lounge)

7:00am

8:00am

Carrier SIG Meeting Larkspur FACTS SIG Meeting Salons 3 & 4 BMUG SIG Meeting Periwinkle Fluid Power SIG Meeting Magnolia Storefront SIG Meeting Salons N & O Toro/Stihl SIG Meeting Peony NAPCG (A+) SIG Meeting Salons R & S Enspire SIG Meeting Bluebonnet SHIMS SIG Meeting Verbena AIM SIG Meeting Alyssum CIO Council Meeting (invitation only please) Sunday House EUG SIG Meeting Salons P & Q TWL SIG Meeting Salon 1

12:00pm

Lunch Exhibit Hall C

1:00pm

SX.e General SIG Session - Infor presentation Salon J

2:15pm

SX.e General SIG Breakout - Customer Notifications Roundtable Salons N & O SX.e General SIG Breakout - Managing NonStocks Roundtable Peony SX.e General SIG Breakout - MaxRecall Users Meeting Magnolia SX.e General SIG Breakout - PHAC Users Meeting Periwinkle

3:45pm

SX.e General SIG Breakout - Showrooms Roundtable Larkspur SX.e General SIG Breakout - TUG: What's in it for You? Peony SX.e General SIG Breakout - Value Added Services Roundtable Salons N & O

5:30pm

Happy Hour reception Distribution Marketplace

7:00am

Breakfast Trade Show area in the Cibolo Canyon Ballroom

8:00am

(401) What's new in A+ (version 8.xx) (One session only) Alyssum (105) Infor10 ION Overview (First of two sessions) Salons P & Q (108) Infor Business Intelligence (One session only) Magnolia (115a) PCI Compliance and Current Issues for Infor Distribution Customers (One session only) Peony (117) Storefront 2.0 Overview (First of two sessions) Dogwood (121) Workspace Introduction (One session only) Freesia (125) Infor Demand Planning (One session only) Sunday House (133) Hyperion Reporting (First of two sessions) Salon 4 (701) OS & SQL Options Roundtable (One session only) Bluebonnet (201) Being a “Distributor of Choice” - Offering Stellar Customer Service while Driving Down your Cost to Serve (One session only) Salon 3 (501) Distribution Express (FACTS) Road Map (1st of 2 sessions) Azalea (502) Electronic Banking in FACTS (One session only) Larkspur (603) BASIC Programming (One session only) Begonia (301) SX.e Product Roadmap (First of three sessions) Salons N & O (303) Upgrading SX.e (First of two sessions) Periwinkle (305) Buyer 101: Learn the Basics of the Buyer's Control Center (One session only) Salon R (316) User Experience Technology (One session only) Salon S (319) Infor Electronic Transaction Control Center (First of two sessions) Indian Paintbrush (323) Progress Disaster Recovery and Management (One session only) Verbena

9:45am

(403) A+ PCI Compliance (One session only) Alyssum (414) IBM Update (One session only) Verbena (110) SalesForce.com Overview and CRM Roadmap (One session only) Salon S (114) MAXIMIZE the return on your 10 Distribution ERP Investment with Infor EPAK (First of two sessions) Sunday House (118) Exporting epaCube Product Data to Storefront (One session only) Peony (124) Distributor Managed Inventory Panel Discussion (One session only) Periwinkle (126) Infor10 Motion Overview (Mobile solutions) (First of two sessions) Salons P & Q (130) Microsoft Sharepoint (First of two sessions) Salons N & O (142) Advanced Excel (First of two sessions) Salon 4 (702) Integrating Enspire to 3rd Party Applications (One session only) Bluebonnet (203) Inovation, the Secret to Business Longevity (One session only) Magnolia (503) New Customer and Vendor Returns Module (One session only) Dogwood (504) Metrics Every Distributor Should Track (One session only) Azalea (605) Building Dictionary Items for SHIMS (One session only) Begonia (309) Streamline Your Freight Processing and Increase Revenue (First of two sessions) Freesia (310) APEI Implementation and Roundtable (One session only) Salon 3 (313) Job Management Overview (One session only) Larkspur (320) Maximizing the Sxe Credit Card Module (One session only) Salon R (322) How Healthy is your Progress? - Database Tuning & Administration (One session only) Indian Paintbrush

11:30am

Lunch Exhibit Hall C

12:45pm

General Session Grand Oaks Ballroom

2:45pm

(801a) Top 12 Sales Tax Practices for 2012 (One session only) Salon 3 (802a) Product Data Quality: the Achilles Heel for Distributor Information Technology (One session only) Salon B (803) MaxRecall and MaxCapture: We Put Documents to Work (First of two sessions) Salons N & O (804) Blue Dot Solutions: Mobile Management Workforce Solutions (First of two sessions) Salon A (805) The Integrated PCI Compliant Credit Card Module Has Arrived! (First of two sessions) Salons E & F (806) Next Generation Ecommerce: What You Need to Know (First of two sessions) Salon 4 (807) UnForm Document Management Solution (First of two sessions) Salons C & D (808) Alternative 'Best of Breed' Solutions Integrated with SX.enterprise (First of two sessions) Salon P (809a) How to better manage and measure your delivery performance with Order Delivery Tracking (One session only) Azalea (810) Phocas: Business Intelligence and simple CRM for Infor users (First of two sessions) Salon Q (811) OverDrive Solutions: Making it easy for your Inventory, Sales and Finance teams to do 'great work'. (First of two sessions) Dogwood (812) Tridex Systems (First of two sessions) Begonia (813) 3 Ways to Protect your Company from Data Loss (First of two sessions) Alyssum (814a) Configuration & Channel Sales with Infor10 Enterprise Business-SX.e (One session only) Salon S (815) B2B eCommerce is alive and growing! What factors affect success and failure? (First of two sessions) Larkspur (816) Unilink: Universal EDI Solutions (First of two sessions) Peony (817) The Case for Outsourced Billing (One session only) Magnolia (818) MITS Distributor Analytics and MITS Report (First of two sessions) Salon R (819) Achieving Transformational Distribution Center Results with Vocollect Voice (First of two sessions) Freesia (820) Strategic Pricing in a Rebound Economy: Best Practices Panel (First of two sessions) Indian Paintbrush (821) So many CRM choices…Why Tour de Force CRM? (One session only) Periwinkle (822) WebPresented: Get essential CRM and Business Intelligence functionality for Infor customers - quickly and affordably (One session only!) Sunday House (823) Optimizing Storefront Search & Navigation (First of two sessions) Verbena

4:15pm

(101) Using Technology to Help Build a Solid Foundation – Accuracy, Consistency and Efficiency (Mini-Keynote) Salon G (102) Customer Profitability Analysis: Cost to Serve (Mini-Keynote) Salon H (103) Emerging Trends in Technology: Staying Ahead of Your Competition (Mini-Keynote) Salon I

5:30pm

Happy Hour reception Distribution Marketplace

7:00am

Breakfast Trade Show area in the Cibolo Canyon Ballroom

8:00am

(405) Enhanced IM&P for A+ (One session only) Salon A (409) Getting Started with the CorVu Business Intelligence Solution (One session only) Salon B (105) Infor10 ION Overview (Second of two sessions) Freesia (109) How to get started with Infor CRM Business (One session only) Salon S (115b) Infor Supported Payment Processing and Roadmap (One session only) Bottlebrush (120) Strategic Ecommerce: Build Your Competitive Advantage (One session only) Salon P (122) Workspace and Social Media for Business Roundtable (One session only) Periwinkle (123) The Changing Needs of Service Warranty - Roundtable (One session only) Indian Paintbrush (128) Mobile Security Strategies (One session only) Salons N & O (139) Over My Dead Body! The Battle of the Generations (One session only) Salon 4 (703) Enspire Roadmap and Transition Options (One session only) Bluebonnet (202) The Future of Inventory & Supply Chain Management (One session only) Salon 3 (506) Distribution Warehouse Efficiency (One session only) Azalea (508) NxGen Credit Card Solutions for Distribution Express (FACTS) (One session only) Dogwood (604) TCL Tips and Tricks (One session only) Begonia (302a) A Look at SX.e V6.1 (First of two double sessions, part1) Salons E & F (308) Infor SX.e Storeroom Management (One session only) Salon R (314) PDEM Overview (One session only) Salon Q (315) Using Event Manager (One session only) Salons C & D (321) Progress Roadmap (One session only) Alyssum (328) Pro Decisions: Business Intelligence made Easy (One session only) Peony

9:45am

(402) A+ Integration Strategy (One session only) Salon B (411) Advanced CorVu Features/Tips & Tricks (One session only) Salon A (106) Infor ION 10 - How to Leverage ION With Existing Systems Today! (One session only) Peony (111) Getting Started with Inforce Everywhere (One session only) Salon 4 (116) Storefront Roadmap (First of two sessions) Salons C & D (131) Microsoft SQL Reporting Services (First of two sessions) Salon 3 (137) Virtualization: Saving Your Company Money (One session only) Freesia (140) Building an Optimized Pricing Matrix (One session only) Salon P (704) Using Enspire's Customer Pricing Inquiry (One session only) Bluebonnet (209) Lean VIP: The People - Finding and Retaining Talent (One session only) Alyssum (212) International Business Considerations: a Panel Discussion (One session only) Periwinkle (505) Customer Profitability (One session only) Dogwood (507) New Inventory Control Module (v 7.8) (One session only) Azalea (608) Storefront Show and Tell Roundtable (One session only) Begonia (301) SX.e Product Roadmap (Second of three sessions) Salons N & O (302b) A Look at SX.e V6.1 (First of two double sessions, part2) Salons E & F (307) Managing Your Non-Stock Inventory (One session only) Salon Q (324) Progress Roundtable (One session only) Bottlebrush (327a) Exposing SX data to The Web: A Hands-On Demo (First of two sessions) Salon S (329) Thinking about going to TWL? (One session only) Indian Paintbrush (332) BidPrep (One session only) Salon R

11:30am

Lunch Exhibit Hall C

12:45pm

General Session Grand Oaks Ballroom

2:45pm

(801b) Exemption Certificate Management – The Overlooked Opportunity (One session only) Salon 3 (802b) Profit Plays with epaCUBE Margin Manager (One session only) Salons E & F (803) MaxRecall and MaxCapture: We Put Documents to Work (Second of two sessions) Salons N & O (804) Blue Dot Solutions: Mobile Management Workforce Solutions (Second of two sessions) Salon A (805) The Integrated PCI Compliant Credit Card Module Has Arrived! (Second of two sessions) Salon B (806) Next Generation Ecommerce: What You Need to Know (Second of two sessions) Salon 4 (807) UnForm Document Management Solution (Second of two sessions) Salons C & D (808) Alternative 'Best of Breed' Solutions Integrated with SX.enterprise (Second of two sessions) Salon P (809b) Mobile WorkFoce Scheduling and Management with DQ Technologies TrackForce (One session only) Azalea (810) Phocas: Business Intelligence and simple CRM for Infor users (Second of two sessions) Salon Q (811) OverDrive Solutions: Making it easy for your Inventory, Sales and Finance teams to do 'great work'. (Second of two sessions) Dogwood (812) Tridex Systems (Second of two sessions) Begonia (813) 3 Ways to Protect your Company from Data Loss (Second of two sessions) Alyssum (814b) Case Study: Wausau Supply-How we leverage Configuration with Infor10 Enterprise Business-SX.e (One session only) Salon S (815) B2B eCommerce is alive and growing! What factors affect success and failure? (Second of two sessions) Bottlebrush (816) Unilink: Universal EDI Solutions (Second of two sessions) Peony (818) MITS Distributor Analytics and MITS Report (Second of two sessions) Salon R (819) Achieving Transformational Distribution Center Results with Vocollect Voice (Second of two sessions) Freesia (820) Strategic Pricing in a Rebound Economy: Best Practices Panel (Second of two sessions) Indian Paintbrush (821) Mobile CRM for the Distribution Sales Professional (One session only) Periwinkle (823) Optimizing Storefront Search & Navigation (Second of two sessions) Verbena

4:15pm

(408) Storefront for A+ Roundtable (One session only) Salon A (410) Infor Dashboard & Analytics (One session only) Salon B (107) Infor10 ION Workshop (One session only) Salons N & O (112) Infor Xtreme Support (One session only) Salon 3 (113) Infor Financial Reporting (One session only) Freesia (117) Storefront 2.0 Overview (Second of two sessions) Salon Q (126) Infor10 Motion Overview (Mobile solutions) (Second of two sessions) Peony (127) Distribution Mobile Apps (One session only) Salons C & D (133) Hyperion Reporting (Second of two sessions) Salon 4 (136) Business Continuity Planning / Disaster Recovery (One session only) Salon S (705) File Upload Utilty (One session only) Bluebonnet (211) Building Value: Driving Wholesaler Returns Through Strategic and Tactical Investment (One session only) Bottlebrush (509) New Service and Repair Module (v. 7.8) (One session only) Dogwood (510) Business Intelligence for FACTS (One session only) Azalea (606) Understanding XML (One session only) Begonia (610) SHIMS and Universe Utilities (One session only) Periwinkle (306) SX.e Best Practices “Advanced Inventory Management” (AIM) (One session only) Salon P (312) A Distributor's Operational Playbook (One session only) Alyssum (325) Quick and Dirty Basics (One session only) Salons E & F (330) TWL 6.1 New Features and Database Merge (One session only) Salon R (335) CRM Views (One session only) Indian Paintbrush

6:00pm

Friday Night Reception Knibbe Ranch, Spring Branch TX

7:00am

Breakfast Trade Show area in the Cibolo Canyon Ballroom

8:00am

(406) A+ Pricing (One session only) Salon B (413) Infor CRM Business for A+ (One session only) Salon A (116) Storefront Roadmap (Second of two sessions) Salon O (129a) Mobile Solutions Roundtable (One session only) Salon Q (132) Hyperion V11 (One session only) Salon N (706a) Basic SQL & Report Writing (Part 1 of 4 sessions) Bluebonnet (205) Infor10 ION: high level overview, how it will benefit companies (One session only) Salon S (210) Leading the Change: Lean Leadership Requirements (One session only) Salon 4 (501) Distribution Express (FACTS) Road Map (2nd of 2 sessions) Sunday House (511) Vendor Management & Scorecards (One session only) Alyssum (602) AIX Tune-up and maintenance procedures (One session only) Salon 3 (302a) A Look at SX.e V6.1 (Second of two double sessions, part1) Salons E & F (304) Understanding the Basics in Sx.e Inventory Management & Reporting (One session only) Salons C & D (311) SX.e with TWL Counter Sales Best Practices (One session only) Salon R (326) Q&D Roundtable (One session only) Salon P

10:15am

(412) CorVu dashboards and briefing books (One session only) Salon A (416) Advanced Mobile via BlueDot (One session only) Salon B (119) Storefront – B2C – it’s not as easy as it looks. (One session only) Salon R (129b) Infor takes eCommerce in Motion (One session only) Freesia (138) Employee Training Best Practices (One session only) Salon N (141) Strategic Pricing Workshop (One session only) Salon O (706b) Basic SQL & Report Writing (Part 2 of 4 sessions) Bluebonnet (207) Strategic Pricing for Distributors (One session only) Salon 4 (512) Role of Inside Sales (One session only) Alyssum (513) eStoreFront for FACTS Roundtable (One session only) Sunday House (601) AIX for Your System Administrator (One session only) Salon 3 (302b) A Look at SX.e V6.1 (Second of two double sessions, part2) Salons E & F (317) SX.e browser UI (One session only) Salons C & D (327b) Exposing SX data to The Web: A Hands-On Demo (Second of two sessions) Salon Q (331) IWM – Integrated Warehouse Manager (One session only) Salon P (333) SX.e Modifications Roundtable (One session only) Salon S

11:30am

Lunch Exhibit Hall C

12:45pm

General Session Grand Oaks Ballroom

2:45pm

(407) Infor Workspace / ION / A+ GUI (One session only) Salon A (417) Bring your Questions (One session only) Salon B (131) Microsoft SQL Reporting Services (Second of two sessions) Salons C & D (135) Cloud Computing for your Company (One session only) Salons E & F (143) Negotiation Tips and Tricks (One session only) Salon O (706c) Basic SQL & Report Writing (Part 3 of 4 sessions) Bluebonnet (204) Data to Wisdom; getting value from all of the data stuck in our computer systems (One session only) Salon N (514) Funding and Implementing an Upgrade (One session only) Salon 4 (515) Managing For a Disaster (One session only) Alyssum (609) Business Processes Roundtable (One session only) Salon 3 (303) Upgrading SX.e (Second of two sessions) Salon Q (309) Streamline Your Freight Processing and Increase Revenue (Second of two sessions) Salon P (318) Infor Supported Payment Processing and Roadmap (One session only) Salon S (334) Using CRM to Manage Sales (One session only) Salon R

4:15pm

(415) A+ Q&A and Conference Wrap Up (One session only) Salon B (114) MAXIMIZE the return on your 10 Distribution ERP Investment with Infor EPAK (Second of two sessions) Salon N (130) Microsoft Sharepoint (Second of two sessions) Salons E & F (134) There's an App for That. 20 Apps to Make You More Productive (One session only) Salons C & D (142) Advanced Excel (Second of two sessions) Salon P (144) Building the Perfect Margarita (One session only) Sunday HouseLIMITED (706d) Basic SQL & Report Writing (Part 4 of 4 sessions) Bluebonnet (208) Single Point of Contact Service (SPOCS) (One session only) Salon 4 (516) FACTS Wrap-up Session (One session only) Alyssum (607) SHIMS and Mobile Devices Roundtable (One session only) Salon 3 (301) SX.e Product Roadmap (Third of three sessions) Salon O (319) Infor Electronic Transaction Control Center (Second of two sessions) Salon Q

6:00pm

Saturday Night Pub Crawl Riverwalk area, downtown San Antonio

12:00pm

TUG Connects 2012 Golf Tournament TPC San Antonio AT&T Canyons Course

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